Understanding and History of E-Commerce
According to experts
E-business includes all things that must be done using information and communication technology (ICT) to conduct business activities between organizations and from organizations to consumers. (Sid L. Huff, et al. 2000. Cases in Electronic Commerce. McGraw-Hill)
According to Kalakota and Robinson (Kalakota, 2001) wrote that e-business is a complex blend of business processes, corporate applications and some organizational structure needed to produce a business model that has a much better performance than the previous situation .
E-business is the practice of implementing and managing key business processes such as product design, raw material supply management, manufacturing, sales, order fulfillment, and service provision through the use of computerized communication technology, computers and data. (Steven Alter. Information System: Foundation of E-Business. Prentice Hall, 2002).
According to Mohan Sawhney & Jeff Zabin in O'Brien & Marakas (2008) states that e-business is the use of electronic networks and related technologies to allow, strengthen, improve, change, or find a business process or business system that has value which is more profitable for current and potential customers.
Another definition according to O'Brien & Marakas in his book Management Information System (2008) states that e-business is the use of internet technology to work and empower business processes, e-commerce and collaboration with business partners such as relationships with customers, suppliers and other business stakeholders.
Understanding and History of E-Commerce
E-Commerce is: Trading (selling / buying) through an electronic network where computers as a means are used to facilitate all company operations
The development of information technology, especially the internet, is a driving factor in the development of e-commerce. The internet is a global network that unites computer networks around the world, making communication and interaction possible with one another throughout the world. Until now the internet is an ideal infrastructure for running e-commerce, so that e-commerce has become synonymous in doing business on the internet.
By using information technology, e-commerce can be used as a solution to assist companies in developing companies and facing business pressures. The high business pressure that arises due to the high level of competition requires companies to be able to respond. E commerce can improve cost efficiency and productivity of the company, so that it can increase the company's ability to be consistent.
Relationship of E-Business and E-Commerce
There are 2 company operations in e-commerce, namely:
Internal side
(Part Finance, Part Marketing, Part Production and other functional parts).
External parties
(Customers, Suppliers, Government, Consumers, and other environments).
E-commerce (electronic commerce) is the buying, selling, marketing of goods and services through electronic systems such as the internet, television, the world wide web, or other computer networks. E-commerce involves electronic fund transfers, electronic data exchanges, automated inventory management systems, and automated data collection systems. One of the networks used is the internet.